Ways to Get Help or Contact Us






Image by Jon Tyson

tech support

If you're having trouble with the site, or need help with your user name, etc, contact our support

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membership issues

For all membership related issues, including cancellations, please contact our payment processor Epoch.com - you'll also find their email link in your initial confirmation email.

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Visit our subreddit, where you can DM the Vanilla Audio Team, or find out more information about the project. You'll also find our Submission Form.

Please don't use the Reddit chat function to contact us, we don't respond to chat requests.

Vanilla Audio on Spotify